Placemaking, retail consultancy, policy & placemaking & marketing.

Placemaking

We are passionate about our high streets

We exist to help retailers, property managers and anyone else involved in the built retail environment to build a plan to make their spaces thrive. We believe that consultation and collaboration are absolutely key to achieving this goal

We help the people we partner with to understand exactly what their customers and clients need and want and we work with them to build a strategy and activate a plan that meets all of the agreed objectives.

By combining an understanding of the needs of consumers and businesses with hard nosed commerciality and creative marketing we can help you build a place that people want, love and need.

Services include:

  • Community architecture & activation

  • Driving footfall

  • Events

  • Stakeholder engagement

 

Policy & process

We are passionate about helping businesses be better

Developing businesses often experience extremely disruptive growing pains. Policies that have worked for years can all of a sudden break and be found to completely unfit for purpose. We offer a series of services which will build a growth mindset within your teams and help them to tackle the stresses of change.

Alongside this our ESG and EDI experts can help companies refine their policies and embed them within their culture. Rather than token gestures, they can become genuine business drivers that give your teams a real sense of value in their work.

Helps with winning tenders too!

Services include:

  • Belbin

  • Environmental, social & governance (ESG)

  • Equality, diversity & inclusion (EDI)

Retail consultancy

We are passionate about brands

We work with retailers to ensure that they deliver consistency across their business. From bricks and mortar stores to e-commerce we help brands to understand their reason for being and interrogate each of their touch points and how it is delivering for them.

We love indies and national household names. All retailers have unique missions and we can use our skills and experience to help them grow.

We take an independent, objective look at a business, learn about its challenges and use data to make recommendations that will drive performance and get the best out of the stores. It could be as simple as POS or as detailed as a brand strategy workshop and handbook.

Services include:

  • Brand consistency

  • Customer journey

  • Mystery shops

  • Visual merchandising

  • Space planning

 

Marketing

We are passionate about making businesses famous

We have a holistic 360 approach to marketing. A companies values and practises should be deeply embedded in its on and offline presence.

We offer clients marketing strategy and planning plus PR and social media marketing and digital strategy and activation.

We deliver B2C and B2B marketing campaigns for companies across the retail and property space from multiple site retailers to shopping centres and facility management suppliers.

Our targeted approach delivers measurable campaigns that build brands, engage with existing customers and connect with new ones.

Services include:

  • Strategy & planning

  • PR

  • Digital marketing

  • Measurement & evaluation

 

how we can help?

 

Local Authorities


Built retail environment


Commercial analysis


Tenant mix


Community activation


Diversity


Stakeholder engagement


Equality, diversity & inclusion


ESG


Community consultation


LinkedIn

 

SEO


Marketing strategy


Events


Business planning


Strategy & brand values


Community architecture



Meanwhile uses


Team building


Analysis & review


Customer service


Public relations